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Home > Service Offerings > Broadband > FAQ's |
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| 1. |
What is Digicable Broadband Internet and how does it work? |
| 2. |
What are the advantages of Digicable's Internet access on cable? |
| 3. |
What makes Digicable Broadband Internet so fast? |
| 4. |
Will having more Digicable Internet user on line slow down my connection speeds? |
| 5. |
Why is some content slow to download from some websites? |
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1.
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What is Digicable Broadband Internet and how does it work? |
| A. |
Digicable provides Internet access via cable modems. It's the latest in high speed, broadband Internet access. Digicable service is the fastest Internet service you can get for your office or home, delivering the full power of the Net to your computer using a TV cable instead of a phone line.
Digicable employs state-of-the-art cable modem technology to provide high-speed data transmission over the existing cable TV infrastructure. In other words, instead of connecting to the Internet via telephone lines, Digicable allows you to connect your computer to the Internet via the same coaxial cable that you plug into your television. And, since Digicable uses cable, you don't have to bother with a phone line ever again. No dialing in, no busy signals, no unexpected disconnects, absolutely no hassles! |
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2.
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What are the advantages of Digicable's Internet Access on cable? |
| A. |
There are several advantages of Digicable's Broadband Internet service, some of the most important ones are:
Speed : Cable Modems are designed to take advantage of the high bandwidth capabilities of our cable infrastructure. This gives you a connection speed many times faster than the traditional dial-up connection.
No Dialing to get connected : Access is instant and constant with no dialing. No busy lines. No disconnections.
Always Online : With our Cable Modem connection, you receive a constant stream of information to your computer, as long as you leave your modem on all the time.
Flat Fee - No more Telephone Bills: With us, for a fixed monthly fee, you get unlimited internet access, without having to worry about paying the hidden costs of telephone charges that creep up on you every month, along with the additional hourly usage charges.
Reliability : Our Internet Node and Data Center is equipped with the State-of-the-art Servers and Routers, to provide high quality and reliable Internet service to you. Digicable Broadband Internet Service is based on DOCSIS (Data Over Cable Services Interface Specifications) protocol. DOCSIS provides a level of security equal to or better than that provided by dedicated-line network access services, like the telephone, ISDN or DSL. (For further information, visit http://www.cablelabs.com/ ) |
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3.
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What makes Digicable Broadband Internet so fast? |
| A. |
Cable modems can be "provisioned" for several levels of service. Digicable Broadband Internet provides access speeds of 128 Kbps up to 512 Kbps. In comparison, the typical access speed for dial-up is between 20 and 30 Kbps.
As with any network, actual speed when using Digicable's service will vary. There are many factors that affect the data transfer speed, including location and configuration of the accessed server, traffic at the accessed site/server, internet congestion, time of the day, overall network traffic & your computer's performance and configuration.
Some basics on Access Speed:
Internet Access Speed is measured in Bits per second. 128Kbps means 128 Kilobits per second.
File sizes are in Bytes - tens/hundreds of bytes, thousands of bytes (Kilobytes), millions of bytes (Megabytes).
- A word document of 500b means 500 bytes
- A pdf document of 50KB means 50 Kilobytes
- A mp3 song of 5MB means 5 Megabytes
One Byte = Eight Bits
While downloading a file from a website, the speed shown in the dialogue box is in KB/sec, which is Kilobytes per second.
To decipher the internet access speed (at that instance), the speed shown in the box needs to be multiplied by 8.
If the box is displaying speed of 4.2 KB/ sec, the access speed is 4.2 x 8 = 33.6 Kbps i.e., approximate. 33 Kilobits per second or 33 Kbps. |
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4.
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Will having more Digicable Internet user on line slow down my connection speeds? |
| A. |
No. Digicable has taken these considerations into account in the development of the cable TV network to ensure that Digicable customers do not experience reduced speed as more customers join the service. |
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5.
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Why is some content slow to download from some websites? |
| A. |
Digicable offers full, unrestricted access to the World Wide Web of the Internet. Content on the Internet does not have any set standards or performance requirements. As a result, access and speed of content being served varies quite a bit. In many instances, you will get immediate delivery of web sites. There are many factors that affect the data transfer speed, including location and configuration of the accessed server, traffic at the accessed site/server, internet congestion, overall network traffic & your computer's performance and configuration. |
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